Influential Voices: Quality in Government – who knew?

You may not have had a chance to read Paul Borowski’s article on government and quality. My mom happens to live near one of the Baldrige winners that Paul describes. She has good things to say about Coral Springs  and their commitment to excellence. Closer to home, the Wisconsin state government has interpreted a levy that was approved by voters in our district that was intended to bring an increase of 10% in revenues to mean 10% year over year. The district has asked that the levy be interpreted as intended to no avail. Instead, they have voted to live within what they should have gotten. I’m so glad that the state of Wisconsin has their priorities straight. Perhaps the example being set by the city of Milwaukee will drive improvement elsewhere in the state. In the meanwhile, as always, I look forward to voting today. What do you think is the role of quality in government?