Influential Voices: Goals for the New Year

In Paul Borowski’s latest blog post, he poses the question, “What are your goals in quality for the coming year?”

I have to look at this from a number of different standpoints. At work, I am involved in our corporate social responsibility efforts, and creating a unified management system that meets the intent of the Electronics Industry Code of Conduct. This will be an exciting challenge in itself. I am excited about the opportunities that this will bring.

I’m also on the board of the Blue Angels Gymnastics Club and continue to work with them to create a documented management system for the organized that is scoped to its needs and organizational size. In the absence of documentation, it is easy for chaos to rain, or nothing to be accomplished. Even a non-profit is a business, and when not run as one, it can, and will go out of business.

I’m also still in school, and continue to use skills that are part of the QBoK, from consensus building to team leadership as I work through projects for my courses.

Finally, my family is, and will remain a priority to me. The time that we spend together is precious, and as the kids are still young, I want to give them all of the time that we need. I continue to use quality tools such as kanbans (if you have small children and have ever run out of the essentials like ketchup, you understand why you MUST have things like this on a kanban system for sanity’s sake…) and even 5s.

Best wishes all for a Happy and Healthy New Year! What are your goals for the new year?

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The future of Baldrige

When I first read Paul’s post on the Baldrige award and the fiscal commission proposal to de-fund the Malcome Baldrige Performance Excellence program, I have to admit that my initial reaction to the issue was similar to that of one of those who commented on Paul’s post, that every special interest would be looking to defend their piece of the budget pie.

The bigger picture look, however, is that the Baldrige criteria are being used to help organizations improve their performance, and this can give US businesses a competitive advantage. As noted on the website, “The Baldrige Program’s mission is to improve the competitiveness and performance of U.S. organizations.” Our local ASQ section is always able to draw a good audience when we have someone speaking on a Baldrige-related topic, and for a very good reason: the use of the criteria is not exclusive to those who seek recognition through the Baldrige Award or a state quality organization. Anyone who uses the criteria can benefit from them. This is an investment in the future, especially considering how the criteria have been embraced by healthcare and educational institutions, not just the traditional manufacturing sector.

How do you keep your organization competitive?